Trust starts with clear answers.

Your firm should understand what happens to its information, what choices it has, and what to expect from us. Here is our approach in plain language.

Last reviewed: August 2026
Our commitments

What your firm can expect.

We want the relationship to be understandable before you sign, dependable while you use LegalsOne, and orderly if you ever leave.

01

Your data remains yours

Your firm keeps ownership of the information it puts into LegalsOne.

02

Privacy by purpose

We use your information to provide, support, protect, and improve the service—not to sell it.

03

Control for your team

Your administrators decide who belongs in the workspace and what each person can access.

04

A path to your data

We help your firm access or export its information in a practical format.

05

Careful service relationships

When other services help us operate LegalsOne, we review the work they perform and limit access to what is needed.

06

Terms you can find

Our key policies live in one place, and our team is available when your firm needs clarification.

Your data journey

From arrival to departure.

Your information should remain understandable and manageable throughout your relationship with LegalsOne.

01

Bring your information in

We work with your firm to organize the information needed for its workspace and confirm who should have access.

02

Use it for your firm's work

LegalsOne uses the information to provide the features, support, and protections your firm relies on.

03

Access or export it

Your firm can request help accessing or exporting its information when it needs a copy or plans a transition.

04

Close out responsibly

If the relationship ends, we follow the agreement and applicable requirements for return, retention, and deletion.

Accountability

Questions should have a clear path.

Trust is built through consistent decisions and useful answers—not a wall of labels and promises.

Before you choose us

Ask about data handling, security, contracts, or migration. We will help your team understand the answer and identify anything that needs a closer review.

While you work with us

Raise privacy, access, or service questions through your normal support contact. We will route the issue to the right person.

When something changes

We maintain current policies and communicate material changes in the manner described in your agreement.

If you decide to leave

We help make the handoff understandable so your firm knows how to request its information and close the workspace.

Need documents for your review?

Tell us what your firm is evaluating and we will point you to the relevant policy or available review material.

Email legal@legalsone.com
Common questions

Trust FAQ

Your firm keeps ownership of the information it provides to LegalsOne.

No. We do not sell your firm's information.

We use it as needed to provide, support, secure, and improve the service, and to meet legal obligations.

Yes. Your firm can request access or export help. The available format may depend on the type of information involved.

We follow your agreement and applicable requirements for returning, retaining, and deleting information. We recommend planning the export before closing the workspace.

Like most online services, we rely on carefully reviewed service relationships. We limit their access and require appropriate protections for the work they perform.

Yes. Contact legal@legalsone.com with your questions and any review requirements your firm needs us to consider.

Visit our Legal & Policies page for the documents that govern use of LegalsOne and explain our privacy practices.